Cancellation Policy

In order to ensure the highest quality of service, Parlour Beauty Boutique practices a 24-Hour cancellation policy.

We understand that extraordinary circumstances may arise that may require a change of appointment. We kindly ask that you provide a 24-hour notice if you need to change or reschedule.

One or more rescheduled/cancelled appointments without 24-hour notice will require a credit card reservation of all future appointments. From that point forward, any changes made outside of our policy timeline will be subject to a charge placed on your credit card of 50% of your scheduled service cost.

Missed appointments or “no-shows” are subject to a charge of the full cost of your scheduled service. Missed and cancelled appointments leave gaps in the stylists’ schedules that cannot be filled without timely advanced notice.

Children’s Services Policy

For the continued comfort and safety of our clients, Parlour Beauty Boutique is no longer providing services for children under 13 years old. Children under 13 are not permitted to accompany an adult receiving services.

Product Policy

Parlour Beauty Boutique does not provide cash refunds for returned product. Returned product can be exchanged for a different product or salon credit.

Satisfaction Guarantee

If you are not happy with your service for any reason, please call within 48 hours of your completed service and your stylist will work with you to make adjustments. Parlour Beauty Boutique does not provide cash refunds for issues with a completed service.